Sr. Manager – Product Design – CRM & Industry Workflows

Sr. Manager – Product Design – CRM & Industry Workflows

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry
• BA/BS degree or higher in Design, Design Communication, Human-Computer Interaction, or equivalent combination of education and experience in other related fields
• Experience participating in the complete product development lifecycle of web and/or software applications.
• Experience in user experience design or industry experience (corporate, software, web or agency)

Responsibilities

• Directly manage, mentor and develop designers on the team
• Drive the UX vision and execution of a platform that produces a product line to revolutionize workplace productivity and analytics solutions for some of the largest companies in the world
• Collaborate cross-functionally with product management, user research, engineering and content from strategic definition, planning, architecture, through tactical execution of the product roadmaps
• Distill complex problems into clear goals and requirements for the design and research team
• Drive the growth of user-centric, collaborative culture across the Business Unit
• Evangelize design strategy and product vision across the global, distributed design teams
• Oversee your team’s work: detailed mockups and prototypes and behavior specifications.

Preferred Qualifications

• 5+ years of experience managing people and/or leading design teams
• 9+ years of experience in UX Design and/or Interaction Design field
• A portfolio of work samples representing your work and approach
• Ability to understand and distill complex problems into clean solutions
• Must have excellent teamwork, communication, and technical problem-solving skills to contribute within a multi-functional and multi-disciplined team
• Obsessed with the relentless pursuit of UX perfection working inside an iterative and agile development environment
• Expected to demonstrate a high level of initiative, good sense of humor, and a “make it work” ethos
• Experience in creating content and/or designing with compliance to WCAG 2.0/2.1 AA guidelines is a plus