Sr. Manager – Procurement Policy & Change Management

Sr. Manager – Procurement Policy & Change Management

Requirements

• Bachelor’s degree in business, Organizational Development, Communications, or a related field required.
• Master’s degree preferred.
• 6–8 years of experience in change management, procurement transformation, or enterprise project leadership.
• Demonstrated experience managing technical and non-technical change initiatives across complex, matrixed organizations.
• Prosci or equivalent change management certification preferred.
• Strong communication, facilitation, and stakeholder management skills.
• Policy management experience.
• Ability to develop and execute communication, change management, and training plans.
• Experience with procurement systems (e.g., Ariba, Fieldglass) and process improvement methodologies is a plus.

Responsibilities

• Lead the development, governance, and communication of procurement policies and procedures.
• Ensure timely, consistent, and clear dissemination of policy updates and communications to all relevant stakeholders.
• Maintain accurate and accessible policy documentation with version control.
• Collaborate with project managers, business analysts, and functional leads to integrate change management into project plans.
• Plan and execute change management strategies for technical and non-technical initiatives including business process changes and new system functionality implementation.
• Apply structured methodologies such as Prosci to conduct readiness assessments, stakeholder analyses, and risk mitigation planning.
• Identify project risks and develop mitigation strategies to ensure smooth transitions and minimal disruption to business operations.
• Lead stakeholder engagement, communications, and training efforts to ensure successful adoption of change.
• Develop and implement strategies and programs to communicate business objectives and updates to S&P team and customers.
• Design, edit, and oversee the distribution of internal communication materials via newsletters, intranet, emails, and employee meetings.
• Establish standards and guidelines for communication style and content to ensure consistency and clarity.
• Facilitate training sessions and workshops to support the rollout of new procurement tools, systems, and processes.
• Develop and maintain supporting materials such as Quick Reference Guides (QRGs), job aids, FAQs, and process documentation, including leading effectiveness and design of the intranet site.
• Define and track key performance indicators (KPIs) to measure change effectiveness and adoption.
• Use data-driven insights to refine strategies and improve outcomes.
• Support continuous improvement initiatives to enhance procurement efficiency, compliance, and user experience.
• Support the development of S&P’s communications and engagement roadmap in alignment with enterprise goals.
• Serve as a trusted advisor to S&P leadership on change readiness, risk mitigation, and organizational impact.

Preferred Qualifications

• Experience with procurement systems (e.g., Ariba, Fieldglass) and process improvement methodologies is a plus.