Sr Manager Internal Communications – Human Resources

Sr Manager Internal Communications – Human Resources

Requirements

• Business, Marketing, English, Journalism or Communications advanced education.
• 7+ years in a media relations/corporate communications role at a senior level in the sports, media, or entertainment industries.
• Proven track record of developing internal communications content across various channels.
• Strong project management and organizational skills.
• Strong experience in HR communications and change management.
• Ability to think creatively about internal communications to enhance engagement.
• Extensive experience in speech writing and preparation for senior leadership.
• An intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent verbal and written communication skills.
• Experience in communications, press and advocacy, with established HR press and PR networks, public affairs and contacts in relevant fields.
• Experience in influencing senior leadership to strive for change and constantly push the envelope.
• Strong project management skills with an analytical mindset.
• The ability to work independently and in a collaborative work environment is required, along with strong organizational, interpersonal, analytical, and planning skills.
• Someone with excellent judgment, who listens well, implements effective, efficient solutions to problems and earns the respect necessary to implement changes to better the organization.
• An excellent facilitator who is experienced in resolving conflicts between parties to a dispute.
• Ability to speak Spanish is highly desirable.
• Must be able to connect ‘micro’ details to the ‘macro’ vision and mission.
• Proficient experience with Microsoft Suite (Word, PowerPoint, Excel, and Outlook).
• Able and willing to work non-traditional hours including evenings, weekends & holidays.
• Able and willing to travel to most / all domestic & international U.S. Soccer controlled matches.

Responsibilities

• Develop and execute a comprehensive, holistic, HR-communications strategy.
• Provide change management communications with the transition of staff to Atlanta and the National Training Centre.
• Be a true and trusted business partner, helping to advise on employee branding, culture development, and storytelling around key initiatives to drive HR metrics.
• Lead the content creation for the U.S. Soccer intranet, while developing a process to establish intranet champions across departments.
• Create and distribute staff newsletters, adding value to all employees.
• Create and execute strategic communications plans for HR initiatives, including information about benefits, policies and more.
• Work with the VP, Inclusion & Engagement on all internal initiatives, providing support and guidance as needed.
• Support change management communications including new hires, promotions, exits and alumni.
• Work with the U.S. Soccer alumni, Cornerstone, building an internal and external narrative of support and awareness.
• Maintain a HR communications content calendar in collaboration with the HR team.
• Support the establishment of metrics and measurement across the internal communications team.
• Ensure messaging is consistent with established Federation messaging, internally and externally.
• Align all communications with business objectives, clearly connecting to the U.S. Soccer mission, vision, strategy and purpose.
• Develop strong cross-functional relationships with key partners and stakeholders across the organization.

Preferred Qualifications

• Knowledge of the U.S. soccer ecosystem and its members.
• Strategic hustle, initiative, and work ethic with diversity of thought.
• Proactive and curious with a bias for both commercial action and brand values.
• Able to think strategically and handle multiple projects.
• Confidence without ego.
• Excellent written and verbal communication skills.
• Proven track record of constructing innovative, creative, and digitally minded presentations.
• Exceptional attention to detail.
• Established leadership qualities focusing on collaboration, team development, empathy, and challenging team members to deliver the highest-level performance.