Sr. Manager – Enterprise Sales Associates
Company | ServiceNow |
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Location | Waltham, MA, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | |
Experience Level | Senior |
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
- 5+ years of success as an individual contributor in sales or marketing or a business owner
- 2+ years experience leading a team in enterprise software sales or equivalent
- A firm understanding of Cloud computing, SaaS offerings, and software subscription business models
Responsibilities
- Motivate, coach, and directly manage a team of quota-carrying Enterprise Sales Associates (ESAs)
- Work cross-functionally with the Enterprise Field Reps/Leaders your ESAs support
- Hold regular call coaching sessions, pipeline reviews, one-on-ones, and team meetings
- Join/co-sell with your team on customer and prospect calls to close deals
- Analyze current processes and systems to identify opportunities to improve customer outreach and pipeline management
- Set and track key sales targets and supporting metrics for your team, both leading and lagging KPIs
- Maintain alignment and collaboration with the Digital Sales Leadership team
- Execute new hiring, onboarding, and ongoing training to enable the team to achieve sales quota and ongoing professional development
- Meet or exceed Monthly, Quarterly, and Annual sales objectives
- Build an open communication environment for your team
- Ensure your Enterprise Sales Associates are following the sales process in order to win new ACV business
- Facilitate resources necessary to further the sales cycle, such as Solution Consultants, Solution Sales, Sales Operations, Marketing, etc.
- Provide timely and accurate information to management, such as forecasting, territory plans, business objectives, etc.
- Utilize and leverage internal technology
- Occasional travel for training and/or meetings may be required.
Preferred Qualifications
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No preferred qualifications provided.