Sr Manager – Design & Construction – Global Workplace Services

Sr Manager – Design & Construction – Global Workplace Services

Requirements

• Demonstrate effective written and oral communication skills including storytelling and presenting across teams and levels
• Understand and prioritize the customer experience and solve for customer needs appropriately
• Guide, motivate and inspire others to think differently and deliver results through fact-based recommendations and building consensus
• Quickly establish themselves as a subject matter expert and offer their skills to assist others
• Incorporate prior experience, data, the expertise of others, requirements and good judgment when making decisions
• Understand when to change processes in order to innovate and collaborate to ensure feasibility
• Drive results by proactively making adjustments to overcome obstacles, holding others accountable, setting milestone and ensuring efforts are aligned to business priorities
• Positively influence the department culture, customers, partners and team
• Have a passion for real estate and/or security and how it influences culture and the environment

Responsibilities

• Develop and execute project plans, timelines, and budgets for multiple construction and renovation projects including obtaining local government entitlements, permits, inspections etc.
• Align project goals with GWS strategy and design standards
• Conduct feasibility studies and risk assessments to mitigate risks
• Lead the design phase by collaborating with Architects, Engineers and other consultants, and procuring vendors on design and construction teams for both new projects and renovations
• Ensure design consistency with Capital One branding and GWS workplace experience objectives
• Review design documents for quality, functionality, and compliance with building codes and regulations
• Integrate sustainable design and construction practices to help drive environmental goals, which includes exploring innovative technologies and materials to enhance efficiency, productivity and performance
• Oversee ad-hoc projects such as video conferencing, signage replacement, major furniture reconfigurations and infrastructure repairs, landscaping, “green” projects, etc.
• Oversee the construction phase, ensuring adherence to scope, schedule, and budget
• Monitor construction progress and partner to resolve issues effectively
• Develop and manage project budgets with great discipline and accountability
• Ensure compliance with Capital One procurement policies and financial controls
• Collaborate with internal stakeholders such as GWS Amenities team, Transactions, Facilities Operations, Tech, Regional Portfolio, etc.
• Communicate project status, metrics, milestones and risks to GWS Regional leadership in a timely manner
• Prepare correspondence, reports and decks for all levels, including GWS and Capital One executive leadership, for awareness and influence when necessary
• Partner with other internal departments within Capital One such as Procurement, Legal, Risk, etc
• Oversee project closeout, including final inspections, punch list resolution, and documentation, as to ensure a smooth transition to business as usual operations

Preferred Qualifications

• Bachelor’s degree in Construction Management or Engineering or equivalent