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Sr IT Event Support and Multimedia Technician

Sr IT Event Support and Multimedia Technician

CompanyPalo Alto Networks
LocationSanta Clara, CA, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelSenior

Requirements

  • Minimum of 3 years experience in related field (audio/visual services, videoconferencing, event production services or related systems)
  • In depth knowledge of A/V technologies including digital video cameras, display/projector devices, remote microphone systems, video switchers, audio mixers & video connectivity
  • Experienced in video production equipment, formats & control rooms to include video matrix switchers, audio mixing boards, & various digital & analog video solutions
  • Experienced with collaboration services e.g., Zoom, Webex, GotoMeeting, etc.
  • Working knowledge of networking such as Ethernet switches, fiber optic & protocol suites i.e. TCP, UDP, HTTP, RTP etc.
  • Excellent written communication, organizational & multi-tasking skills
  • Must be able to work in a flexible environment
  • Digital media expertise with strong background and experience with various Apple/PC platforms and operating systems
  • Post production experience with advanced editing tools (ie. Adobe Suite, QuickTime, Camtasia, etc) including Panopto editor a plus
  • Ability to interface successfully with internal & external clients at multiple levels
  • Ability to travel to remote locations to setup AV equipment for meetings or AV rooms
  • Detail oriented
  • Excellent customer service skills
  • Must be a team player
  • Must be flexible and adaptable to changing schedules and conditions

Responsibilities

  • Work collaboratively with c-level executive and other high level managers and their executive assistant
  • Work closely with event coordinators, producers, and other team members to ensure seamless event execution and understand technical requirements to ensure all equipment meets event specifications
  • Communicate effectively with clients and stakeholders, providing updates and addressing concerns as they arise
  • Demonstrate professionalism and tact when dealing with customers and partners at all times
  • Set up, operate, and troubleshoot A/V equipment, including microphones, speakers, projectors, cameras, and monitors
  • Provide on-site and remote technical support during events, addressing issues promptly to minimize disruptions
  • Monitor A/V systems throughout events, making real-time adjustments as necessary
  • Edit and enhance event recordings using Adobe Premiere Pro and similar software, ensuring high-quality final products
  • Incorporate graphics, audio adjustments, and other elements to create polished videos for distribution

Preferred Qualifications

    No preferred qualifications provided.