Sr IT Event Support and Multimedia Technician
Company | Palo Alto Networks |
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Location | Santa Clara, CA, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | |
Experience Level | Senior |
Requirements
- Minimum of 3 years experience in related field (audio/visual services, videoconferencing, event production services or related systems)
- In depth knowledge of A/V technologies including digital video cameras, display/projector devices, remote microphone systems, video switchers, audio mixers & video connectivity
- Experienced in video production equipment, formats & control rooms to include video matrix switchers, audio mixing boards, & various digital & analog video solutions
- Experienced with collaboration services e.g., Zoom, Webex, GotoMeeting, etc.
- Working knowledge of networking such as Ethernet switches, fiber optic & protocol suites i.e. TCP, UDP, HTTP, RTP etc.
- Excellent written communication, organizational & multi-tasking skills
- Must be able to work in a flexible environment
- Digital media expertise with strong background and experience with various Apple/PC platforms and operating systems
- Post production experience with advanced editing tools (ie. Adobe Suite, QuickTime, Camtasia, etc) including Panopto editor a plus
- Ability to interface successfully with internal & external clients at multiple levels
- Ability to travel to remote locations to setup AV equipment for meetings or AV rooms
- Detail oriented
- Excellent customer service skills
- Must be a team player
- Must be flexible and adaptable to changing schedules and conditions
Responsibilities
- Work collaboratively with c-level executive and other high level managers and their executive assistant
- Work closely with event coordinators, producers, and other team members to ensure seamless event execution and understand technical requirements to ensure all equipment meets event specifications
- Communicate effectively with clients and stakeholders, providing updates and addressing concerns as they arise
- Demonstrate professionalism and tact when dealing with customers and partners at all times
- Set up, operate, and troubleshoot A/V equipment, including microphones, speakers, projectors, cameras, and monitors
- Provide on-site and remote technical support during events, addressing issues promptly to minimize disruptions
- Monitor A/V systems throughout events, making real-time adjustments as necessary
- Edit and enhance event recordings using Adobe Premiere Pro and similar software, ensuring high-quality final products
- Incorporate graphics, audio adjustments, and other elements to create polished videos for distribution
Preferred Qualifications
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No preferred qualifications provided.