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Sr. Internal Communications Manager
Company | Klaviyo |
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Location | Boston, MA, USA |
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Salary | $92000 – $138000 |
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Type | Full-Time |
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Degrees | |
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Experience Level | Senior |
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Requirements
- 5+ years of experience in communications, content creation, media and/or journalism, ideally within consumer, B2B or tech.
- A natural storyteller, excellent writer, and sharp editor, you write with clarity, purpose, and a keen sense of audience and tone.
- Skilled in producing a wide range of creative content and know your way around Canva, Figma, Google slides, and basic editing tools.
- Experience leading live internal meetings, and confident working alongside executives to shape the message and moment.
- Strong project management skills with the ability to manage multiple deadlines, navigate cross-functional stakeholders, and problem solve under pressure.
Responsibilities
- Lead the planning and execution of high-impact company-wide events — from town halls and kick-offs to onsite experiences — ensuring each moment reflects our priorities and drives alignment.
- Be the primary “creative producer” and host of our weekly All Hands meeting. You’ll run the show from end to end: content planner, speaker prep, logistics, hosting, and follow-up communications.
- Translate strategy, product updates, and company milestones into compelling stories across live meetings, video, slides, and visuals.
- Develop and deliver internal comms campaigns that support business goals, embody our values, and drive change.
- Craft engaging content for Slack, email, the intranet, newsletters, and more — with a sharp eye for tone, clarity, and audience.
- Partner with teams across the org, including People Operations and Culture, to align on timing, messaging, and delivery of internal announcements.
- Write talking points, scripts, and presentations that help executives communicate with authenticity and influence.
- Continuously experiment with new formats and content approaches to keep internal communications fresh, inclusive, and effective.
- Use insights and feedback to optimize channel strategy and boost employee engagement.
Preferred Qualifications
No preferred qualifications provided.