Sr. Director - Facilities Management

Sr. Director – Facilities Management

Bachelor’s Degree in Engineering or equivalent combination of experience and education
8 + Years of experience leading Facility Management/Engineering professionals
Strong leadership and relationship building skills
Strong interpersonal skills and problem-solving ability
Strong contract management experience
Excellent verbal/written communication, organization, and presentation skills
Proven record of providing excellent internal and external customer service
Knowledge of standard business and accounting practices
Knowledge of MS Office and related applications (Excel, Word, PowerPoint, SharePoint, Teams) and ability to analyze data, collaborate online
Knowledge of CMMS applications
Knowledge of Technology and AI platforms

Provide excellent customer service and serve as client’s trusted advisor for FM services
Maintain master level knowledge of client contract terms and scope/service level of services
Manage, coordinate, and exercise functional responsibility for Facility Management including Engineering and Custodial services within assigned facilities and scope of work
Provide overall facility services in accordance with account’s key performance indicators and other defined performance measures; ensure all deliverables are met or exceeded (responsiveness, service quality, budget adherence)
Implement and maintain standard processes and procedures including application of policies and programs, coordination of information
Continuously identify innovative opportunities and best practices for the team/client to implement
Prepare, submit and manage facility budgets with the clients’ goals and objectives addressed, track/explain variances
Responsible for overall team management, work performance, staff development and planning. Build a diverse, high performing team. Execute staff succession and growth plans