Sr Collections Analyst – Shared Svcs Accounting
| Company | MSD |
|---|---|
| Location | San Jose, CA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level |
Requirements
- University degree in Business Administration, Accounting or Finance
- Minimum of 2 years of experience in a finance or accounting department of a multinational company
- Strong knowledge of accounting, credit and collections experience required
- Problem solving and analytical skills with a proactive style to implement new processes
- Ability to work independently, capable of handling multiple projects and deadlines simultaneously
- Business-level English language skills (both speaking and writing) required
- ERP system experience and competency in SAP required
- Advance PC skills (MS Excel, Word, PowerPoint) required
- Proactive mindset and advanced problem-solving skill
- Customer Service to be able to take calls and communicate with customers
Responsibilities
- Perform the reconciliation of complex accounts and prepare the customer contact by email or calls to discuss the overdue and payment plan
- Prepare the remittances in excel from which should be posted by BSC OtC Cash Application team
- Execute distribution of statement of accounts (SoA) and Dunning Letter to be sent to customers
- Maintain a close relationship with major market stakeholders to ensure complying with all activities including collections of past dues, repayments and resolution of unapplied cash receipts
- Manage client’s operations related to issue resolution
- Ensure compliance with internal control OtC procedures
- Have ownership of accountability for 3rd party and bankruptcy processes
- Partner with process owners to identify continuous improvement timeliness agreed
- Responsible for sharing executive summaries to major stakeholders
- Deliver and maintain process documentation (SOP & Work Instructions)
Preferred Qualifications
-
No preferred qualifications provided.