Sr Business Process Analyst

Sr Business Process Analyst

Requirements

• Bachelor’s degree
• 12 years’ work experience in an analytical and problem-solving role
• 12 years’ experience in a business analysis role
• 6 years’ experience in IoT and/or industrial controls
• 6 years’ experience in an iOS app business analysis role
• Strong written and verbal communication skills including technical writing skills
• Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
• Experience generating process documentation
• No immigration sponsorship available for this position

Responsibilities

• Responsible for understanding the technology, business processes and opportunities in the context of the technical and business requirements and recommends solutions that enable the organization to achieve its goals.
• Passionately drives applications to deliver customer value and demonstrates a high-level of ownership and accountability
• Leads IoT projects/initiatives to deliver highly secure solutions with operational excellence
• Clearly articulates and documents business requirements
• Leverage Azure DevOps to create features and user stories (with acceptance criteria) to deliver the capability
• Assesses the risks of various solutions and prioritizes competing business demands
• Manages ongoing relationship with business partner to drive satisfaction with various stakeholders
• Coordinates project delivery by participating in design reviews and walk-throughs to communicate systems designs and validate proposed solutions
• Engages in user testing, pilot testing, and project launches
• Monitors and tracks the success/value delivered metrics around projects and platforms
• Obtains key inputs from architecture leads and identifies solution interdependencies
• Engages with the business and various users to incorporate usability and user interface needs when designing solutions
• Manages and leads high-level project plans and communicates status updates to stakeholders
• Provide platform management and leadership for mature applications
• Leverages ideas, suggestions, and innovations in ways that make them leverageable across all business units
• Proactively resolves customer satisfaction issues

Preferred Qualifications

• Degree in Computer Science, Business Administration, Chemistry, or Marketing
• 5 years’ experience in project management
• Previous experience in Business/Systems Analysis or Technical background with an equipment with embedded software
• Experience in leading software applications that deliver and communicate value to customers, using metrics to clearly quantify the impact
• Proven ability to resolve problems independently and take appropriate action in a timely and professional manner