Sr. Associate – Program Management

Sr. Associate – Program Management

Requirements

• 7+ years’ experience managing multi-year projects with cross-enterprise interdependencies with a combination of business and technical basic knowledge.
• 7+ years’ experience building project planning documents and engaging the support and resources of others to achieve project goals and objectives; influencing without authority
• Bachelor’s Degree or equivalent work experience
• Proven experience as a Project Manager in an Agile/Scrum environment
• Advanced expertise in Jira, including building and managing epics, user stories, workflows, and generating custom reports
• Strong understanding of Agile methodologies and best practices
• Exceptional organizational, leadership, and communication skills
• Ability to manage multiple projects simultaneously while maintaining attention to detail
• Strong analytical skills and ability to interpret complex data
• Experience with MS Office (mainly Excel and PowerPoint)
• Strong analytical and problem-solving skills
• Strong critical thinking skills
• Strong presentation skills
• Adaptability to work in a fast-paced market environment

Responsibilities

• Update delivery project plans that outline scope, timelines, resources, and budget. Ensure deliverables are executed on time within scope.
• Track project/sprints performance and provide regular status reports to stakeholders and senior management.
• Manages process and project management deliverables for all assigned projects from initiation thru closure, including intake activities.
• Develops presentations, dashboards, reports and other team and executive level project communications and documentation
• Provide support to the project teams by organizing workshops, agendas and meeting invites
• Facilitates Project Team meetings and situational analysis regularly to ensure appropriate communication to all stakeholders
• Use Jira to organize, track, and communicate project progress
• Monitors and documents project milestones and outcomes throughout the project lifecycle to ensure adherence to established quality standards
• Significantly improves existing project management processes, discipline and controls
• Support project director and senior leadership in developing and implementing strategic plans.
• Leads and contributes to the development of project definition and scope with applicable stakeholders
• Develops and implements contingency and recovery plans when deliverables are missed (i.e. identify critical path, document, plan for Return to Green, business continuity plan, etc.)
• Tracks and reports accurate project plans and budgets in line with appropriate governance
• Ensure organizational initiatives are aligned with the Santander overall vision and objectives.
• Develops, communicates, and implements project risk mitigation plans and completes risk actions, issues and decisions documentation to effectively monitor risk and enable accountability and responsibility
• Identify potential project blockers/risks early and develop mitigation strategies to minimize impact.
• Documents and communicates project changes, project health and project status project team, business owner an executive sponsor
• Build, manage, and prioritize Jira epics and user stories based on project requirements
• Create, refine, and update Jira workflows to align with the needs of the development teams
• Set up and manage dashboards, filters, and custom reports for real-time project tracking

Preferred Qualifications

No preferred qualifications provided.