Sr. Analyst – Property Management – Burger King – US&C
| Company | RBI |
|---|---|
| Location | Miami, FL, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level, Senior |
Requirements
- At least 3+ years experience in Property Management or Lease Administration related roles
- Degree in business, finance, accounting, or real estate
- Interpersonal and communication skills both internally and externally that show a capability of influencing a wide range of audiences
- Ability to work in teams, particularly cross-functional ones
- Ability to thrive in a fast-paced environment and dealing with uncertainty
- Ability to work with a ticketing system to organize work, manage timeliness and quality of service
- Microsoft Office experience, including Excel, Word, PowerPoint, and Outlook. Past experience with SAP or lease management software (Tango, Yardi, Lucernex, Costar) a plus
- CPM or RPM designation a plus
Responsibilities
- Works closely with Asset Management, Lease Administration, Development, Legal, Finance and Accounting
- Requests primarily come through work order ticketing system (Freshdesk)
- Serve as liaison and point of escalation between Landlords and BK Franchisees to resolve site maintenance and property financial (Rent/CAM) issues
- Respond to inquiries from Franchisees about property management and lease matters
- Represent Burger King as main point of contact for Municipalities in any violations, permits, liens, or other property-related concerns
- Reconcile and work on collections of bad debt
- Coordinate recurring inspections and maintenance of vacant property portfolio, and respond to any urgent issues which arise (vandalism, vagrancy, illegal dumping, etc.)
- Facilitate any concerns which arise related to property taxes, insurance, and utilities alongside Lease Administration and Insurance department
- Work with Legal department on any escalated property operational or financial disputes
- Communicate and creatively problem solve with Landlords, Franchisees, external vendors, and Municipalities on any other real estate matters which arise in day-to-day operations
- Ability to prioritize and stay organized with multiple tasks of varying urgency/importance
- Tenacious in staying on top of other parties to ensure they complete their responsibilities
- Being nimble and a good problem solver: able to deal with problems where a precedent solution isn’t readily available
- Ownership mentality, humble and collaborative
- Excellent and friendly communication both over the phone and in writing
- Ability to de-escalate tense situations and bring everyone onboard with the solution
Preferred Qualifications
- Past experience with SAP or lease management software (Tango, Yardi, Lucernex, Costar) a plus
- CPM or RPM designation a plus