Specialty Tech

Specialty Tech

Requirements

• Bachelor’s Degree Life Sciences or related field
• 3 years’ experience within a pharmaceutical or healthcare environment or equivalent combination of education, experience and training
• Possession of any required industry qualification essential to job role
• Good understanding and working knowledge of the Pharma Market and the local Health Service environment
• Fluency with software operating systems, such as MS Office and customer relationship management systems
• Effective verbal and written communication skills
• Good technical knowledge of Specialty and disease area
• Ability to conduct face to face presentations to customers
• Ability to prioritise and coordinate multiple work requirements to meet deadlines
• Ability to establish and maintain effective working relationships with coworkers, managers and clients
• AZDL – Driver Licence – Valid and In State

Responsibilities

• Identify target customers while maintaining and analyzing customer records
• Accurately complete internal electronic monitoring and reporting systems in accordance with program timescales
• Organize and hold group events to optimize program delivery while complying with relevant country legislation
• Maintain an up to date technical knowledge of specialty and disease areas and relevant publications as per customer profile
• Successfully manage objections and/or issues raised, escalating more sensitive or complex queries
• Keep all Company equipment safe and in a good state of repair
• Project a professional impression of the Company and act in accordance with the relevant Pharmaceutical Industry’s Code of Practice
• Comply with local confidentiality requirements
• Understand and adhere to Standard Operating Procedures (SOP’s)
• Support clinical change through program delivery
• Communicate the aIQVIA and objectives of the program to all relevant health service and local personnel
• Implement the program processes within potential sites such as honorary contracts, management protocol, search criteria, clinical pathway, feedback mechanisms and customer satisfaction reports
• Sort and filter information using excel software to prioritize clinical information according to program objectives
• Provide guidance and support to less experienced team members
• Share experiences, ideas and techniques in order to assist with the training of colleagues
• Successfully complete career development courses and additional training as required by the customer
• All HMS personnel are required to undertake Adverse Events and Product Complaint (where appropriate) Training, and are responsible for reporting adverse events and product complaints in line with requirements, as applicable
• Perform other duties as assigned

Preferred Qualifications

No preferred qualifications provided.