Specialty Pharmacy Representative Technician
| Company | Allina Health |
|---|---|
| Location | Minneapolis, MN, USA |
| Salary | $24.08 – $33 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description
- 0 to 2 years of experience as a Pharmacy Technician
- Registered Pharmacy Technician – MN Board of Pharmacy required upon hire
- Certified Pharmacy Technician – Pharmacy Technician Certification Board required within 180 Days
Responsibilities
- Performs customer service.
- Manages large call volumes.
- Assists patients with any non-clinical questions and/or concerns.
- Supports patient intake, accurately enters patient demographics, history and order information into the practice management system(s).
- Completes referrals to specialty providers, home health, etc., where needed.
- Arranges for the proper delivery of the medication when needed.
- Verifies insurance eligibility and benefits and records the information in Excellian.
- Supports providers and payers to expedite prior authorizations and/or formulary exceptions when needed.
- Helps facilitate financial support and prescription assistance for patients.
- Tracks patients and medication utilization.
- May participate in accreditation maintenance and monitoring of defined metrics.
- May participate in safety and quality program.
- Other duties as assigned.
Preferred Qualifications
- Vocational or Technical Training from an American Society of Health-System Pharmacists (ASHP) accredited pharmacy technician training program
- 2 to 5 years of experience with advanced knowledge of insurance processing, prior authorizations and formulary resolutions