Specialized Billing Administrator
Company | Airgas |
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Location | Tulsa, OK, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | |
Experience Level | Entry Level/New Grad, Junior |
Requirements
- High school diploma required.
- Some college-level coursework in accounting or business is desired.
- In lieu of college coursework, customer service experience preferably in an office setting.
- Strong proficiency in Microsoft Office and Google Suite, specifically in Excel/Google Sheets to include pivot tables, macros and data links.
- Knowledge of ERP systems, preferably in SAP.
- Familiar with continuous improvement principles and tools.
- Capable of researching and analyzing data with the ability to identify reasons for trends and anomalies.
Responsibilities
- Drive continued improvement in safety, quality and efficiency initiatives.
- Process renewals, specialized orders and verify billing.
- Respond to various forms of communication pertaining to requests for updates, working through an issue, resolving a dispute, or making recommendations.
- Analyze data, the customer requirements and requests and takes appropriate measures to update the operating system.
- Perform daily audits to ensure customer satisfaction and data integrity.
Preferred Qualifications
- Limited, periodic travel may be required.