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Specialist – Medical Records
| Company | CVS Health |
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| Location | Chicago, IL, USA |
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| Salary | $17 – $31.3 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Junior |
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Requirements
- High school diploma or equivalent
- 1 year general office administrative experience required
- Data entry experience required
- Ability to comfortably navigate several concurrent workflows and electronic platforms
- A flexible and positive attitude
- Strong computer skills and basic knowledge of Microsoft Excel
- Experience in providing excellent customer service
- Professional phone etiquette
- High level of integrity
- Proficient PC skills
- US work authorization
- Someone who embodies being ‘Oaky’
Responsibilities
- Access master list of outstanding records requests daily and track status of all requests
- Retrieve medical records by following standard procedures
- Upload medical records to patient charts within the Electronic Medical Record (EMR) by following established routing procedures
- Maintain patient confidence by keeping patient records information confidential
- Keep health care providers informed by communicating availability and status of the records
- Maintain process improvement opportunities within workflow and technology tools
- Hybrid work on-site and work from home
- Meets standard performance metrics
- Meet minimum quality standards
- Other duties as assigned.
Preferred Qualifications
No preferred qualifications provided.
