Special Actions Staff

Special Actions Staff

Requirements

• Adjudication
• Communication
• Customer Service
• 4 + years of related experience
• US Citizenship Required

Responsibilities

• Support the Adjudicative Appeals Program
• Support the Notification Program
• Support the SAS appeals program
• Provide timely and accurate customer support to all partners, and other Government agencies, including State and Local governments
• Develop and maintain efficient and professional working relationships with all customers
• Recommend answers to the USG of appeal, referral, and PA/FOIA processing questions
• Track each step of the processing of actions or requests
• Prepare monthly and other reporting of the metrics associated with the action and request processing
• Serve as the SAS referral program points-of-contact
• Prepare memoranda and properly redacted documents for cases in the referral program for approval by USG
• Ensure all Appeals data is entered into inter-agency databases as needed and appropriate
• Research other agency databases when required
• Process all incoming Adverse Information case referrals, prepare properly redacted response documents, and coordinate correspondence with other Government agencies; for approval by USG
• Meet with representatives of external agencies to facilitate flow of information and redaction of information
• Provide recommendations and comply with direction
• Provide full processing of the Congressional Response Program and the PA/FOIA program for requests on personnel security information
• Processing will include reviewing the request, collecting and analyzing appropriate records, making release recommendations based on legislated exemption criteria, and preparing release memoranda for approval by USG
• Complete classification reviews and sanitize/declassify documents to comply with PA/FOIA requirements for approval by the USG

Preferred Qualifications

• BA/BS (or equivalent experience)
• 5 years of experience