Solutions Engineer II
| Company | HashiCorp |
|---|---|
| Location | Austin, TX, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level |
Requirements
- 2+ years in a Technical Pre-Sales or Sales Engineering role, or equivalent experience
- Proficiency in understanding concepts and technologies in DevOps, IT operations, security, cloud, microservices, containers, and scheduling platforms
- Proven experience with implementing software products or solutions in large and dynamic enterprise companies
- Excellent verbal and written communication skills, with the ability to effectively convey complex technical concepts to diverse audiences
- Demonstrated ability to analyze complex technical problems and develop innovative solutions
- Experience working well in a highly dynamic team environment that focuses on providing above industry standard customer service
- Proven ability to work cross-functionally with teams such as Product Management, Engineering, and Customer Success
- Ability to travel as needed, with domestic and occasional international travel required
Responsibilities
- Act as a trusted advisor to aligned accounts, technical teams, and business stakeholders throughout the customer lifecycle
- Influence decisions through effective presentations, demos, technical engagements, and workshops
- Guide customers through a value realization journey aligned to their strategic priorities, designing technical and business-focused solutions that drive adoption and growth
- Demonstrate the business value of HashiCorp solutions in solving the customer’s business problems and driving their target outcomes
- Regularly participate in activities such as customer QBRs, cadence calls, customer office hours, and advanced roadmap sessions
- Seek to drive expansion within current product lines and promote the adoption of multi-product integrated solutions
- Collaborate with teams such as Solutions Architecture, Customer Success, Professional Services, Product Management, and Engineering to ensure success throughout the customer journey
- Offer authoritative guidance on DevOps concepts, leveraging strong skills in infrastructure architecture, cloud, IT operations, security, and development technologies and processes
- Establish and maintain a deep understanding of the HashiCorp portfolio, the partner ecosystem, and the competitive landscape
Preferred Qualifications
- Knowledge of, and experience with, any of the tools in the HashiCorp portfolio
- Relevant technical certifications (e.g., AWS, Azure, Google Cloud, DevOps) are a plus
- Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience