Posted in

Solutions Engineer – Ent

Solutions Engineer – Ent

CompanyT-Mobile
LocationBellevue, WA, USA
Salary$78750 – $202900
TypeFull-Time
DegreesBachelor’s
Experience LevelJunior, Mid Level

Requirements

  • High School Diploma/GED (Required)
  • Bachelor’s Degree STEM area of study strongly preferred. (Required)
  • 2-4 years Experience in telecommunications, IT administration or network engineering roles with a professional track record of successful solution sales, managing internal/external relationships in a matrix environment. Required
  • Technical Leadership (Required)
  • Communication Excellent oral and written communications; strong interpersonal skills. (Required)
  • Applications Proficiency with business application software. (Required)
  • Strategic Leadership Ability to provide strategic direction in a leadership role. (Required)
  • Technical Presentations Ability to create and deliver technical presentations. (Required)

Responsibilities

  • Aligns to support an SMB sales team in-market.
  • Participate in customer meetings, primarily face to face.
  • Facilitate coverage analysis and review with customers.
  • Discuss and assist with processing In-Building coverage requests.
  • Uncover opportunities and recommend solutions
  • Understanding nuances and drivers
  • Design and architect services and solutions
  • Close technical hurdles
  • Prepare and present technical customer presentations
  • Present product roadmaps
  • Present network build-out plans.
  • Demonstrate wireless devices and solutions to customers.
  • Provide RFP technical input
  • Strategize with Sales team to improve Regional/National sales
  • Participate in account reviews with customers
  • Own customer technical relationships
  • Supports customer pilots.
  • Maintaining technical knowledge by attending training in assigned areas
  • Maintaining adequate level of industry expertise
  • Pursue industry certification appropriate to role
  • Ensure a positive customer experience
  • Assist w/ high-level support and troubleshooting
  • Open tickets and engage appropriate support resources
  • Train Sales on technical topics, product updates, Tech Talks
  • Customer Trainings
  • Product/Network/Marketing road-show webinars

Preferred Qualifications

  • Project Management (Preferred)
  • Sales Experience with Sales Methodologies. (Preferred)