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Solutions Engineer – Corporate
Company | D2L |
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Location | Canada |
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Salary | $65000 – $90000 |
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Type | Full-Time |
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Degrees | |
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Experience Level | Mid Level, Senior |
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Requirements
- 3-5 years experience in pre-sales, solutions engineering or a related role such as teaching, training, instructional design, or sales consulting
- Technical understanding of enterprise software, web, and database technology
- Demonstrated ability to understand complex business challenges and apply creativity and problem-solving to meet client needs
- A deep interest in education and educational technology as well as comfort with learning management systems (LMS) and other learning platforms that might integrate with the LMS
- Polished presentation skills and comfortable with presenting complex education and technology concepts to a variety of stakeholders
- Highly engaging in person and virtually
- Excellent writing and comprehension skills – prior experience responding to RFP’s is an asset
- Experience meeting multiple objectives in an entrepreneurial and remote environment with minimal supervision
- Fluent in French is a strong asset
- Ability to travel 25-50% and be willing to work various hours across North America from PST to EST
Responsibilities
- Become a hands-on expert in the Brightspace platform
- Support the sales process by becoming an expert in D2L products and services, including functionality, usage, architecture, and deployment
- Prepare and present persuasive and expertly tailored product demonstrations before a wide variety of audiences and under challenging circumstances
- Build compelling, value-oriented presentations while partnering with your sales team to prep for such presentations
- Conduct needs analysis sessions with prospects to understand their infrastructure, needs and potential customizations they may require
- Provide feedback to product management teams regarding use cases and trends in the field
- Create technical documentation and materials as required for your prospects
- Be the conduit through which internal SMEs are contacted and engaged into sales opportunities
- Engaging in proposal writing – review client requirements, identify optimal product mix, address gaps and assessing competitive alignment, and culminating in the creation of clear, concise responses
- Travel 25-50% of the time to attend sales presentations, meetings, and conferences as required, and work various hours across North America from PST to EST
Preferred Qualifications
- Fluent in French is a strong asset