Solutions Engineer

Solutions Engineer

Requirements

• Bachelor’s Degree in Computer Science, Engineering, Project Management, Safety or a related field
• 5+ years of experience in sales engineering, project management, or systems engineering, safety technology integrations
• Ability to quickly learn and understand various camera systems
• Experience project managing large-scale technical integrations cross-functionally
• Experience hiring, training, and managing team members
• Ability to travel to customer sites for more complex installations
• Familiarity with network security technologies including but not limited to: HTTP and web-related technologies, proxies, caches, firewalls, SSL/IPsec, VPN’s
• Expertise with security camera and video surveillance systems
• Familiarity with safety programs, EH&S risk controls, and workplace safety metrics
• Background in value engineering or business case development for industrial tech

Responsibilities

• Achieving the technical win (vendor selection) while maintaining a strong understanding of competitive solutions and positioning product strengths as required capabilities while setting appropriate traps
• Serve as the primary technical resource for the sales team, learning about prospective client goals, crafting and demonstrating solutions, and positioning Voxel’s platform for success
• Own the end-to-end execution of POCs including scoping, planning, deployment, and results measurement
• Perform technical assessments for new and expanding business by gaining detailed understanding of the customer’s environment, operations, challenges
• Partner with the Sales team to configure demos that solve prospective customer’s specific challenges to increase the efficiency of the sales process
• Develop and maintain relationships with prospective customers during the sales process across many different cycles
• Ability to accurately explain platform details, installation, and deployment process
• Work closely with Sales, Engineering, and Customer Success teams, serving as a product expert and directing the future of the platform
• Communicate initial and ongoing customer requirements to the Product, Engineering and Sales Team
• Produce technical documentation to assist customers with internal IT and security approvals
• Coordinate across internal teams (product, engineering, customer success) to deliver on technical promises made during pre-sales
• Track progress and communicate value realization to stakeholders through clear, data-driven reporting
• Develop custom business cases and ROI frameworks in collaboration with the sales team to highlight safety improvements, incident reduction, and operational efficiency gains
• Deliver insights and reports that translate safety KPIs and CV detections into actionable value for operations, EH&S, and executive stakeholders

Preferred Qualifications

• GSP, ASP, CSP, PMP, Six Sigma or related certifications are a plus