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Solution Consultant
| Company | Ryan |
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| Location | New York, NY, USA |
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| Salary | $86000 – $142037.5 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Senior |
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Requirements
- 5+ years of customer facing experience in a sales engineering (pre-sales) role or combination of sales engineering and other relevant work experience
- Experience with sales technology (CRMs), cloud architecture, or telephony/web conferencing systems
- Experience with data flows, AI/ML concepts, analytics, databases, APIs/webhooks, or JSON
- Understanding of security and privacy pertaining to SaaS systems
- Excellent verbal and written communication skills
- Strong interpersonal and teamwork skills
- Passion for technology and problem solving
- Able to make the complex sound simple!
Responsibilities
- Work alongside Sales and Customer Success as the ultimate product expert
- Attend Inter-departmental meetings to generate new ideas, strategies and opportunities for the company and maintain communication flow between departments
- Be the trusted advisor to both prospects and customers to ensure they get the correct business value from our Tax.com products
- Assist prospects and customers with Business Assessment (POCs, Pilots)
- Craft content to show customers how to leverage Tax.com products for specific use cases
- Assist with RFPs and questionnaires in the context of sales cycles
- Contribute reusable assets to the Sales Engineering team and the company at-large
- Help eliminate bottlenecks by working cross functionally (Sales, Customer Success, Support, Product Management, Engineering) in order to get deals across the line
- Collaborate closely with Product Marketing, Product Management and Engineering to share voice of the customer feedback in order to influence our product roadmap and GTM strategies
Preferred Qualifications
- Industry knowledge of our key markets (technology, business services and financing, staffing & recruiting) is a plus
