Solution Architect

Bachelor’s degree or equivalent experience in a related field.
Extensive experience as a Solution Architect, particularly within the nonprofit sector, involving NPOs, tech companies, or agencies.
Expertise in digital technologies, cloud architecture, middleware, and application development.
Strong foundation in enterprise presales, solution architecture, and partner integrations.
Experience with A/B testing and data analysis.
Exceptional communication, presentation, and negotiation skills.
Proven ability to lead and work collaboratively in cross-functional teams.
Highly effective problem-solving skills with a keen attention to detail.
Capability to manage multiple projects simultaneously and meet tight deadlines.

Craft strategic documentation to streamline onboarding and enhance inter-departmental collaboration, gather and validate requirements to align with business goals, and support the sales team with technical expertise.
Lead the discovery phase to minimize risks and enhance client satisfaction, design and present tailored solutions, and mentor team members to foster their professional development.
Assess and select technology partners that align with our strategic goals, and manage CRM integrations to enhance technological synergy.
Develop and oversee A/B testing frameworks to benchmark our platform, analyze results to guide platform improvements, and advocate for continuous optimization based on market trends.
As needed, develop a roadmap aligned with future business goals and client needs, ensuring our competitive edge is maintained.
Customize solution upgrades based on client feedback, lead educational initiatives, and assist Customer Success with technical adjustments to key accounts.

No preferred qualifications provided.