Software Configuration Engineer II – Systems Analyst – GNS & Transcon Products – IS Operational Experience
| Company | Expeditors |
|---|---|
| Location | Farmers Branch, TX, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level |
Requirements
- Technical aptitude with a strong understanding of business and functional requirements, as input to enterprise-scale software configuration
- Analytical mindset with high attention to detail and ability to work across multiple priorities
- Ability to communicate complex ideas effectively (written and verbal), to internal and external customers
- Experience with business and technical requirements gathering, process mapping, and gap analysis
- Experience with systems and process documentation, modeling, and flow charting
- Experience in systems analysis or business analysis
- Fundamental understanding of our business with the ability to understand the broader consequences of decisions
- Effective at navigating ambiguity and helping diverse teams drive toward clarity and consensus
- Expeditors systems knowledge of ETMS and operational processes knowledge of GNS or Transcon, or comparable operational knowledge in another Expeditors area
- Ability to provide exceptional customer service, research and resolve issues, and demonstrated commitment to continuous learning
- Experience with a Transportation Management System or enterprise-scale supply chain software
- Experience configuring business process in an ERP solution
- Results oriented, willingness to commit to a direction and drive to completion
- Experience working with software development teams and processes
Responsibilities
- Develop a deep understanding of the exp.o GNS and Transcon Framework
- Collaborate with stakeholders to translate business needs and functional requirements into easily understandable technical requirements and effectively communicate those to various technical and non-technical audiences
- Actively participate in discussions with agile team(s) regarding the proper scope and features for each release
- Understand and document process flows using state diagrams and implement the process flows via configuration
- Design and implement efficient solutions consistent with the overall implementation
- Collaborate with team members to ensure data and functional integrity across projects and systems within the larger Expeditors ecosystem
- Participate in feedback loops, demonstrations, and trainings with users to guide improvements and enhancements to the system implementation and the user experience
- Develop a deep understanding of SDLC processes and tools used for configuration
- Participate in the definition, refinement, and documentation of configuration best practices
- Actively collaborate with others in the configuration discipline to seek out learning, share solution designs, and to stay connected to the overall solution
Preferred Qualifications
- BS/BA in Business or Information Systems (or similar) or comparable work experience
- Experience in and understanding of a transportation operations role
- Customer-facing background
- Demonstrated leadership, analytical, organization, and interpersonal skills
- Working knowledge of XML, XSLT, transactional and data integration, Azure DevOps
- SAFe familiarity and/or certification