Social Media Content Moderator

Proficiency in speaking, reading and writing in the English language required. Additional language proficiency is a plus.
Needs to have a solid understanding of social media platforms.
Proficiency with Microsoft Office and Google Workspace.
Detail-oriented perspective and able to pick up on overlooked details.
Organization and time management.
Able to maintain confidentiality of information.
Must be able to manage multiple assignments, set priorities, and adapt to changing conditions.
Resourceful and able to problem-solve and manage tasks with ambiguity.
Ability to quickly learn new skills and learn how to use new programs.

Moderate comments across multiple brands; replying in the brand voice with salient information that will encourage engagement
Quickly incorporate feedback and iterate to meet Angel Standards for each Brand
Review user content to identify concerns.
Identify areas where the marketing team can improve messaging and content.
Moderating and applying a predetermined set of guidelines.
Determine if comments and feedback are appropriate.
Successful prevention of offensive content.
Must attend and contribute to regularly scheduled staff meetings.