SIU Manager
| Company | Kemper |
|---|---|
| Location | Lake Mary, FL, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior, Expert or higher |
Requirements
- Must possess an in-depth knowledge of the principles of casualty insurance and the auto casualty claims adjustment process.
- Bachelor’s Degree and/or experience gained through law enforcement and continuing industry related education required.
- SIU experience is required.
- Excellent written and verbal communication skills, thorough working knowledge of computers, ability to type proficiently and operate efficiently in a modern ‘paperless’ environment are essential.
Responsibilities
- Conducts interviews and aids in selection and training/development of SIU personnel.
- Provides oversight of all investigations assigned within designated team/region to ensure that assignments are accurate and that investigations are proper, thorough and timely; and to ensure control of expenses on investigations.
- Conducts regular open file reviews and audits of closed investigations to ensure compliance with Best Practices, Operating Guidelines and state-specific statutory requirements.
- Monitors performance by reviewing audit results, management reports and other SIU performance dashboards on a regular basis. Develops strategies to maintain or improve performance.
- Clearly communicates performance expectations to individual employees and team while collaborating to provide accurate and ongoing performance feedback and promote career development.
- Performs all other duties as assigned.
Preferred Qualifications
- Prior supervisory experience is preferred.
- Fraud designations such as CIFI, FCLS, FCLA, or CFE are preferred.