Site Reliability Engineering Manager-Oracle/SQL
| Company | PNC Financial Services |
|---|---|
| Location | Farmers Branch, TX, USA, Cleveland, OH, USA, Birmingham, AL, USA, Pittsburgh, PA, USA, Phoenix, AZ, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- Hands-on experience managing database technologies (Oracle and SQL Server) in a production support environment.
- Proven track record of driving significant reductions in reactive incidents through proactive monitoring, tuning, automation, and continuous improvement.
- Extensive technical expertise in database administration, troubleshooting, performance optimization, backup and recovery strategies, and high availability/disaster recovery solutions.
- Experience managing large complex highly available Exadata environments.
- Strong experience in incident management processes with a demonstrated ability to rapidly recover from complex, high-impact database production issues.
- Expertise in database performance tuning, query optimization, indexing strategies, and managing database integrity and security.
- Strong leadership and team management skills, including mentoring technical teams, fostering professional growth, and building high-performing teams.
- Deep understanding and practical application of ITIL methodologies, incident/problem/change management frameworks, and continuous improvement principles.
- Excellent communication, collaboration, and stakeholder management skills to effectively interact with senior leadership, vendors, and cross-functional teams.
- Ability to develop strategic technical roadmaps, implement best practices, and drive adoption of emerging database technologies and practices.
- Bachelor’s degree in Computer Science, Information Technology, or a related discipline (or equivalent experience).
Responsibilities
- Leads a team of Site Reliability Engineers in implementing, maintaining, and improving robust monitoring response sites and infrastructure applications.
- Recommends and facilitates the implementation of infrastructure enhancements as required to maintain the performance of sites in response to business growth and strategy.
- Streamlines the deployment process by introducing automated configuration management tools, resulting in a reduction in deployment time and increased efficiency.
- Oversees robust technical solutions for complex business and application challenges, while helping to define and communicate technical standards and best practices. Manages and oversees proactive reviews and audits of production sites, issue triage and follow up.
- Leads in the collaboration with cross-functional teams to design and implement scalable and highly available infrastructure.
- Maximizes staff contribution through professional growth and development, to increase teamwork and more effectively meet business needs.
Preferred Qualifications
- Experience working in the financial services or banking industry, specifically within regulated environments.
- Oracle Certified Professional (OCP) and/or Microsoft SQL Certifications.
- Experience managing geographically distributed teams.
- Familiarity with cloud database technologies (AWS, Azure, Google Cloud) and modern database management practices.