Shift Manager – Pub

Shift Manager – Pub

Requirements

• Any combination of education and experience equivalent to graduation from high school and 3 years of food and beverage/restaurant experience.
• At least 2 years’ experience in a supervisory/management role in food & beverage, restaurant and/or hospitality is preferred.
• Basic to intermediate knowledge of office-related software and experience with variety of POS systems is required.
• Virginia Driver’s License

Responsibilities

• Manage scheduling & daily FOH staffing levels based on business needs (including cut shifts and/or move staff as needed).
• Manage all opening & closing procedures.
• Control cash and other receipts by abiding by all company policies and procedures.
• Complete performance documentation for staff.
• Assist GM in all aspects of onboarding / offboarding team members.
• Assist with ordering & inventorying all FOH supplies and goods needed.
• Ensure that food is served at a high quality, and that recipes are abided by.
• Make sure that employees are consistently adhering to cleanliness and sanitation standards.
• Collaborate with other internal departments, like the marketing team, to execute promotions, get assets, and execute large brand events on site.
• Fully understand and adhere to all federal, state, and local regulations pertaining to health and safety. Manage relevant paperwork in a timely manner.
• Collaborate with BOH Manager ensuring quality of food and menu execution oversight.
• Ensure that guests feel welcomed upon arrival and throughout experience.
• Tactfully deal with difficult customers and manage guest complaints.
• Assist service team when necessary.
• Other duties as assigned.

Preferred Qualifications

• At least 2 years’ experience in a supervisory/management role in food & beverage, restaurant and/or hospitality is preferred.
• Experience with other hospitality specific software and systems is preferred.