Shelter Associate
| Company | Maricopa County |
|---|---|
| Location | Mesa, AZ, USA |
| Salary | $18.5 – $30.5 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Six months of experience working with animals in a veterinary hospital, humane society, or other animal facility
- High school diploma or GED
- Candidates must be flexible and able to work all shifts, including starting as early as 5 am and finishing as late as 7 pm, working weekends and holidays.
Responsibilities
- Ensure all shelter animals are properly housed and cared for within the guidelines of the Five Domains of Animal Welfare and that positive reinforcement training and Fear Free methods are utilized
- Conduct daily cleaning and disinfection of all shelter animal habitats in compliance with established disease control protocols
- Follow all feeding, handling, and care policies and expectations at the shelter
- Conduct daily shelter welfare rounds, document, and address issues per the set process
- Ensure shelter areas, such as yards and meet and greet rooms, are maintained throughout the day. Keep supply areas stocked and clean, and ensure tools and equipment are kept in good working order. Report broke items in a timely manner
- Conduct in-shelter animal adoption meet and greets by interacting with customers in person and providing exceptional customer service
- Update animal records and perform data entry at the shelter, including animal identification information, photographs, kennel cards, animal bios, and medical and behavior information. Ensure animal records are updated through the shelter stay process
- Perform in-shelter animal evaluations and enrichment duties
Preferred Qualifications
- Six months of in-person customer service work experience
- Bilingual Spanish and English-speaking skills