Services Enablement Advisor – Professional Services Sales
| Company | Omnicell |
|---|---|
| Location | St. Petersburg, FL, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s, Master’s |
| Experience Level | Mid Level, Senior |
Requirements
- Bachelor’s Degree or a related field and 3+ years of sales engagement or client-facing project management experience
- In lieu of Bachelor’s degree, 6+ years of sales engagement or project management experience
- Demonstrated a successful track record of leading or managing multiple projects simultaneously while achieving positive business outcomes
- Experience working with CRM systems such as Salesforce
- Balance of drive, business acumen, and interpersonal skills
- Have a positive, professional demeanor and presentation in all internal and customer interactions
- Highly motivated self-starter who takes initiative
- Problem solver with a flexible mindset delivering scalable solutions
- High EQ, a consultative mindset, and close attention to detail, with excellent communication (oral and written) skills
Responsibilities
- Collaborate with multiple Sales stakeholders to identify project scope, pre-booking deliverables, and implementation methodology
- Engage in pre-sales activities such as product demonstrations, scoping calls, and customer meetings
- Create project timelines and work with the Professional Services team to ensure successful project execution
- Deliver statements of work (SOW) that clearly outline project deliverables, timelines, and expectations
- Basic knowledge of the sales pipeline to ensure adequate opportunities are identified, progressed, and forecasted accurately
- Align statements of work to current resource and supply chain capacity to ensure deliverables can be met
- Work as a liaison between internal Omnicell teams and customer project team to deliver all project planning documentation to the Professional Services aligned project team
- Assist in the creation and delivery executive of level presentations regarding project deliverables, timelines, and expectations
- Manage customer escalations and difficult conversations
- Support Sales and Professional Services goals by ensuring customer satisfaction and project success
Preferred Qualifications
- Master’s Degree
- Demonstrated a successful track record of leading or managing multiple projects simultaneously while achieving positive business outcomes
- Experience working in a Professional Services or Consulting organization
- Experience working in the healthcare IT or technology industry
- Understanding of enterprise software solutions and implementation methodologies