Servicenow Configuration Management Database – Cmdb
| Company | Accenture |
|---|---|
| Location | Springfield, VA, USA |
| Salary | $93800 – $150100 |
| Type | Full-Time |
| Degrees | Bachelor’s, Master’s, Associate’s |
| Experience Level | Mid Level, Senior |
Requirements
- Experience with software integration
- Experience with ServiceNow
- Master’s degree and 2 years of experience or bachelor’s degree and 4 years of experience or associate’s degree and 6 years of experience or no degree with 8 years of experience
- Security+ certification within 6 months of start
Responsibilities
- Develops the application including configuration, report dashboard development, and data migration, where applicable
- Performs custom development as required and 3rd party integrations
- Carries out unit testing and defect resolution
- Carries out migration of changes to production
- Assists with technical design and documentation
- Collaborates with internal stakeholders and team members to build solutions in ServiceNow that support business requirements
Preferred Qualifications
- ServiceNow Certified System Administrator (CSA)
- Experience with ServiceNow CMDB
- Strong analytical, problem-solving, and troubleshooting skills
- Excellent communication and stakeholder management skills
- A level of business acumen is required to build a trusted advisor level of relationship with the customer
- Knowledge of SDLC (especially AGILE methodology) and digital platforms