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Servicenow Business Analyst
| Company | Accenture |
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| Location | Springfield, VA, USA |
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| Salary | $97100 – $137300 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Junior |
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Requirements
- At least 1 year of experience with ServiceNow
- Experience developing standard documentation, including requirement and design specifications, use cases, test plans and scripts and other supporting system documentation
- Experience working with stakeholders and development team(s) to deliver solutions
Responsibilities
- Developing business processes, gathering requirements and developing stories
- Provide process flow and other required system documentation
- Build a trusting relationship with major project stakeholders and leads them to adoption of the best solution
- Assist in quality management reviews and ensures that all business and design requirements are met
- May also assist and sometimes lead test plan development and execution
- Supports Organizational Change Management (OCM) efforts by providing information on the “to be” solution
Preferred Qualifications
- Training in ServiceNow Fundamentals
- ServiceNow Certified System Administrator (CSA)
- Training or experience in Agile Fundamentals
