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Servicenow Architect & Development Manager – Enterprise Technology
| Company | Blackstone |
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| Location | New York, NY, USA |
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| Salary | $110000 – $225000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Senior, Expert or higher |
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Requirements
- 8+ years in a corporate IT environment with a medium to large deployment of ServiceNow.
- 3+ years as a Developer Manager and Architect.
- Expert in ServiceNow development and architecture with proficiency in JavaScript, Python, SQL, Web Services and GIT.
- Strong verbal/written communication (e.g., presentations, technical documentation), with ability to effectively interact with individuals at all levels (e.g., technical teams and CTOs).
- Demonstrated significant leadership experience as a team lead or similar role.
- Project management experience.
- A self-starting, entrepreneurial attitude.
- A desire to be a part of and grow a great team and organization.
- The passion to learn, grow, and improve our business.
- Ability to quickly adapt to new technologies.
- Ability to work within complex systems and large data sets.
- Major in Software Engineering or Computer Science.
Responsibilities
- Secure support from senior leadership to endorse and promote the platform across the organization.
- Conduct live demonstrations and hands-on workshops to showcase the platform’s capabilities (native and in-house developed).
- Provide clear, concise, and accessible documentation to help users understand and utilize the platform effectively.
- Foster a culture of continuous improvement by regularly reviewing and updating the platform.
- Develop and document high-level architecture and design for ServiceNow solutions and associated integrations with other software systems.
- Ensure that the architecture is scalable, secure, and meets business requirements.
- Lead the development of technical standards and best practices.
- Provide technical guidance and mentorship to develop the ServiceNow team consisting of developers and QA analysts based in India and US/India-based business analysts, ITSM and ITAM product owners.
- Evaluate and recommend appropriate technologies, frameworks, and tools.
- Stay updated with emerging technologies and industry trends.
- Conduct code reviews to ensure code quality, performance, and security.
- Establish and enforce coding standards and practices while making this process more efficient and delegated to team members.
- Ensure interoperability between different systems and platforms.
- Design and implement integration strategies for various systems and services, ensuring security, isolation and error reporting that alerts the appropriate stakeholders.
- Identify and address performance bottlenecks in the software architecture.
- Implement strategies for optimizing system performance, scalability, and accountability.
Preferred Qualifications
No preferred qualifications provided.
