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Service Technician – Home Medical
| Company | Advocate Health Care |
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| Location | Milwaukee, WI, USA |
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| Salary | $20.4 – $30.6 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Junior |
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Requirements
- A valid driver’s license issued by the Division of Motor Vehicles.
- High School Diploma or GED equivalent
- 1 year related experience in customer service, deliveries, etc.
- Previous work experience dealing with customers, patients, or the general public.
- Ability to use tact, discretion, and good customer service skills to be able to interact with customers and patients. Must be able to verbally explain the operation of the equipment.
- Must be dependable, able to work independently, handle interruptions, and follow directions. Must be able to maintain accurate records and maintenance systems.
- Must possess and provide proof of a valid Illinois or Wisconsin Driver’s License and a registered, functional car with adequate insurance coverage.
Responsibilities
- Handles customer complaints regarding timeliness of deliveries or quality of products for areas of responsibility.
- Aids field staff with questions regarding equipment.
- Stocks and maintains vehicle inventory.
- Knowledgeable and competent on the basic DME and specific RT equipment.
- Responsible for accurate and timely delivery, pick-up and or switch out of DME and RT equipment.
- Completes paperwork in a neat, accurate, timely manner in accordance with regulatory rules.
- Maintains and operates company vehicles in accordance with company policies, procedures and regulatory agencies.
- Operates vehicle in accordance with local laws.
- Works on-call schedule as indicated by management.
- Attends meetings and handle other duties as assigned.
Preferred Qualifications
No preferred qualifications provided.
