Service Technician
| Company | Swickard Auto Group |
|---|---|
| Location | Thousand Oaks, CA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior, Mid Level |
Requirements
- Minimum of 2-3 years of experience as a Service Technician or related automotive repair experience (some dealerships may accept less experience with relevant training and certifications)
- Completion of an automotive technician training program or equivalent experience
- Automotive Service Excellence (ASE) certifications is a strong plus
- Strong understanding of automotive systems, diagnostics, and repair procedures
- Excellent problem-solving and critical thinking skills
- Manual dexterity and the ability to perform physical tasks (lifting, bending, reaching)
- Good communication and interpersonal skills to interact effectively with customers
- Ability to work independently and as part of a team in a fast-paced environment
- Valid driver’s license with a clean driving record
- Must have prior OEM tech experience from an OEM dealership
- Must be passionate about the automotive industry
- Must take pride in their work and be a team player
Responsibilities
- Analyze customer concerns and symptoms to identify the root cause of vehicle malfunctions
- Utilize diagnostic tools and equipment to pinpoint problems (scanners, multimeters, pressure gauges, etc.)
- Conduct thorough inspections of various vehicle systems (engine, transmission, brakes, electrical, etc.)
- Prepare repair plans outlining necessary repairs and estimated costs, obtaining customer authorization before proceeding
- Repair and replace faulty components following service manuals and manufacturer specifications
- Test repairs to ensure functionality and safety
- Document all repairs and parts used on service orders
- Interact with customers in a professional and courteous manner, explaining technical issues in an understandable way
- Provide accurate estimates and timelines for repairs
- Keep customers updated on service progress and address any concerns promptly
- Possess a strong understanding of automotive systems, including their operation, diagnosis, and repair
- Stay up to date on new technologies and repair procedures through training and certifications
- Perform a wide range of repairs, from basic maintenance to complex engine or transmission overhauls (depending on experience)
- Proficient in using various diagnostic tools and automotive repair equipment
- Maintain a clean and organized work area, adhering to safety protocols
- May perform test drives to evaluate vehicle performance and diagnose issues
- May research technical information and consult with colleagues or service manuals to solve complex problems
- May recommend preventative maintenance services to customers
- Contribute to a positive and efficient work environment within the service department
Preferred Qualifications
- Automotive Service Excellence (ASE) certifications is a strong plus