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Service Team Leader

Service Team Leader

CompanyAggreko
LocationBaton Rouge, LA, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
DegreesAssociate’s
Experience LevelSenior

Requirements

  • Minimum of an Associate’s degree or relevant years of experience preferably in the Power generation and HVAC industry
  • Proficiency in MS Office and prior experience with an ERP system, Salesforce, M3
  • Excellent interpersonal, teamwork, customer service and Leadership skills
  • Strong organizational skills and Skilled at multi-tasking with flexibility and adaptability to changing schedules and shifting priorities
  • Management experience in a diverse and technical environment required

Responsibilities

  • Manage a diverse team of multi-skilled technicians and rigorously adhere to safety practices and quality standards
  • Ensure that facilities and work areas are safe, clean, and fully operational, handle purchase order of parts and service order execution
  • Provide effective and timely support to customers and service center team, schedule and coordinate the appropriate and timely deployment of fleet and staff for daily activities and project work
  • Responsible for the maintenance of Electronic Daily Timesheets, drives adherence to business practices and cost controls to ensure profitability, coordinate the timely maintenance, availability, and reliability of fleet for deployment and resolves fleet discrepancies for inventory accuracy and cycle counts
  • Assist with Equipment allocation and assist all stakeholders involved in the process, provision of reporting and analysis for Service Center Manager
  • Personally champion and ensure effective adherence to company policies and procedures, able to travel 10% yearly and be on call

Preferred Qualifications

    No preferred qualifications provided.