Service Supervisor
| Company | Tesla |
|---|---|
| Location | Nashville, TN, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level |
Requirements
- Bachelor’s Degree or equivalent experience
- Excellent communication, time-management, and problem-solving skills, and an ethical execution of Tesla standards
- Excellent interpersonal and communication skills
- Able to work a flexible schedule, including weekday and weekend overtime
- Proficient with Microsoft Office Suite
- Valid driver’s license required
Responsibilities
- Lead, coach, and develop a highly engaged team of Technicians to achieve service output goals
- Maintain appropriate shop records and inventories and manage smooth workflow in the service center
- Serve as the process leader for shop activities, ensuring work standards are defined and systemically improved with input from service technicians and the rest of the service center team
- Partner with Service Manager and other key stakeholders to establish targets for quality, speed, and cost in line with customer and business needs
- Monitor to ensure that all employees comply with safety regulations and the service center’s safety program
- Work with employees to manage schedules and resolve technical and personnel problems
- Conduct regularly scheduled one on one developmental meetings with team members to facilitate professional development and monitor team training requirements
Preferred Qualifications
- Prior leadership experience (1-3 years) in a service-focused industry preferred; automotive expertise is not required