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Service Parts Planner
| Company | Velo3D |
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| Location | Fremont, CA, USA |
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| Salary | $30 – $40 |
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| Type | Full-Time |
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| Degrees | Associate’s |
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| Experience Level | Mid Level, Senior |
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Requirements
- 3+ years of production and planning experience with highly specialized parts for complex capital equipment
- Ability to read and interpret product specifications and related documentation
- Working knowledge of how to navigate PLM and QMS systems
- Proficiency in using MS Excel and NetSuite ERP system
- Associates degree or equivalent
- Ability to work with Microsoft Word and Excel
- Strong communication and problem-solving skills
- Demonstrated ability to analyze and interpret information
- Strong working knowledge of bills of materials, change management, change order processes, project data management and technical documentation familiarity.
Responsibilities
- Maintaining accurate inventory levels, monitoring stock, and identifying potential shortages
- Develop and implement stocking strategies for various part categories
- Create demand forecasts
- Track sourcing activities for backorder items
- Interfacing with technicians, engineers, and other stakeholders to ensure smooth operations and address any issues related to spare parts
- Providing accurate information to field service team regarding part availability, pricing, and delivery schedules
- Maintaining accurate records of inventory, orders, and shipments
- Maintain and report standardized KPIs and performance metrics
- Providing quotations to customers and internal departments for spare parts
- Managing returns and exchanges of spare parts
- Tracking and managing backorders to ensure timely fulfillment
- Coordinating the storage, labeling, and distribution of spare parts
- Ensuring the quality of incoming parts and conducting quality checks
- Monitoring costs associated with spare parts and identifying opportunities for cost savings
Preferred Qualifications
No preferred qualifications provided.
