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Service Manager

Service Manager

CompanyTerminix
LocationOverland Park, KS, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
DegreesAssociate’s
Experience LevelJunior, Mid Level

Requirements

  • An associate’s degree and a valid driver’s license are both requirements.
  • You are able to effectively lead and motivate others
  • You have strong communications skills – impersonal, written, presenting
  • You are good at problem solving and coming up with practical solutions
  • You are able to build rapport easily and establish trust with customers and employees
  • You are detailed oriented and understand the importance of safety
  • You have a good aptitude for basic/intermediate math– necessary for doing calculations related to sales and service
  • You should be comfortable working outside and in confined spaces like crawl spaces and attics when necessary.

Responsibilities

  • Monitoring branch scheduling and ensuring pest tech routes are successfully completed
  • Ensuring regulatory compliance and safety standards are met or exceeded
  • Responding to customer concerns, including resolving cancellation requests
  • Inspecting and evaluating the performance of Pest Technicians
  • Monitoring and maintaining inventory levels of pest control products
  • Facilitating continual training of local sales and service teams.

Preferred Qualifications

  • A four year degree is highly desirable
  • Having 1-2 years of related experience is very helpful, but not required
  • Willingness to relocate is highly desirable.