Service Manager
| Company | Irving Oil |
|---|---|
| Location | Dover, NH, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- Ability to multi-task and manage time effectively
- Strong decision making and negotiation skills
- Ability to work in a fast-paced environment
- Strong written and verbal communication skills
- Continuous improvement mindset
Responsibilities
- Ensuring technicians are safely trained and equipped
- Addressing concerns for safety, effectiveness, and efficiency
- Developing personalized training plans for employees
- Managing recruitment, training, and performance
- Coordinating equipment assignments for optimal service and appearance
- Overseeing equipment servicing and appearance
- Analyzing data for productivity and cost efficiency
- Meeting customer requirements and resolving issues
- Upholding safety, regulatory compliance, and operational standards
- Managing budget, fleet planning, and cost benchmarks
Preferred Qualifications
- Post-secondary education in business or a related field, or equivalent experience
- 5+ years of experience in industry related management preferred