Service Finance Account Manager
| Company | Truist |
|---|---|
| Location | Boca Raton, FL, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- High school diploma or equivalent education
- Knowledge of customer service, sales and consumer finance is essential
- Strong verbal and written communication skills
- Excellent organizational skills
- Excellent customer service skills
- Ability to multitask and work in a fast paced environment
- Willingness to learn and train peers
- Positive and professional attitude
- Demonstrated proficiency in Microsoft applications and previous CMS experience
Responsibilities
- Maintain dealer relationships by providing a high level of customer service.
- Provide dealers with friendly, courteous and accurate verbal and written communication.
- Utilize enterprise supported sales management systems to document pertinent dealer information: contact information, number of sales reps, annual revenue, finance volume, and previously used lenders.
- Utilize company sales training, scripts, and strategy to retain performing dealers.
- Update and train dealers on changes to procedures or programs.
- Act as liaison between other departments within Service Finance.
- Perform other related duties and assignments as required and as assigned by supervisor or manager
Preferred Qualifications
- Bachelor’s degree