Service Desk Trainer – Sr Analyst Tech
| Company | Unisys |
|---|---|
| Location | Salt Lake City, UT, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level, Senior |
Requirements
- BA/BS degree and 4-6 years’ relevant experience OR equivalent combination of education and experience
Responsibilities
- Delivers established and more complex training to meet the evolving needs of internal and/or external clients.
- Owns effort for new tools, technologies, and products in scope.
- Delivers training related to product, sales, desktop tools and technology systems, applications, client service, enterprise initiatives, etc.
- Provides feedback to learners to help with refinement of existing skills and the development of new skills.
- Assists clients with installation, adaptation and operation of Unisys products and applications.
- Adapts training to meet specific client requirements and effectively drive onboarding and adoption.
- Tailors and adapts training real-time to meet participant needs and expectations.
- Seeks out new and more effective training techniques, suggests, and leads enhancements to existing programs.
- Accepts feedback to improve delivery style, methods and technique to ensure delivery of great training.
Preferred Qualifications
-
No preferred qualifications provided.