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Service Designer – Configurations
| Company | Thyme Care |
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| Location | Nashville, TN, USA |
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| Salary | $140000 – $155000 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Junior, Mid Level |
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Requirements
- Creative problem solving
- Stakeholder management
- Championing best practices
- Product-related experience
- Technical translation skills
- Basic programming skills
- Process thinking
- Systems thinking
- Organization and prioritization
- Comfort with ambiguity
- Humility, integrity, and consistency
Responsibilities
- Building, launching, and monitoring workflow automations that operate across internal and external systems with our RPA (robotic process automation) tools
- Designing, building, and iterating upon the ideal technical structure for new order sets in our proprietary tasking system, playbooks — including auditing our existing library and determining and implementing best practices
- Designing and building forms for our Care Team and members that ensure ease of use, clean data capture, and extensibility through conditional logic and under-the-hood calculations
- Building and testing new automations within Thyme Box, accounting for technical edge cases, as well as auditing and streamlining existing automations
- Leading the configuration of our vendor communications systems to support integration
Preferred Qualifications
No preferred qualifications provided.
