Service Contract Insurance Business Solution and Operations – Global Payment
| Company | ByteDance |
|---|---|
| Location | San Jose, CA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- Strong General Insurance domain knowledge and experience, especially in the US market
- At least 5 years of proven track record and experience in digital or embedded insurance
- Familiar with and good understanding of e-commerce or digital platforms business models and common key metrics
- Track record in managing and negotiation in insurance partnerships, be it with insurer, broker / agency, reinsurer, or any other insurance institution
- Comfortable with and proven track record in managing insurance operations, including customer education and service support, policy
- Experience in consumer product creation and distribution, either Direct to Consumer or B2B2C via consumer platform is a bonus
Responsibilities
- Lead our overall US service contract and protection business for consumers
- Drive insurance solutioning for the insurance business and operations, and manage its corresponding project delivery / execution, and growth
- Manage, resolve, and improve on ongoing insurance business operations
- Drive initiatives to improve insurance adoption rate and profit / losses
- Drive collaboration, marketing campaigns, and promotion features with e-commerce stakeholders around insurance products and services
- Manage relevant insurance partnerships for the portfolio in US and globally, including co-creation, commercial and product negotiation and performance review with the partners
Preferred Qualifications
- Bachelor’s Degree or higher in a quantitative discipline such as Business, Insurance, Finance, or a related field. Advanced degrees or insurance certifications are a plus.
- 5+ years of proven track record and experience in digital or embedded insurance