Service Advisor

Clear communication: It is essential that you have the ability to communicate clearly and effectively, both verbally and in written form
Effective listening: Listening is the key to effective communication. Without the ability to listen carefully to what a Customer is saying, the message could be easily misunderstood and misinterpreted
Results driven and passionate about selling: Be passionate about the products and services we provide and strive to provide what’s best for the Customer and the Company
Interpersonal skills: Balance Customer’s and Company’s needs to make sure that the Customer is satisfied, and build a reputation as a person who is consistent and direct while still seeking to be helpful
Education: High School Diploma or General Education Degree (GED)
Ability to read, understand, and comprehend documents such as work instructions and procedure manuals
Ability to speak effectively and interact with team members and leadership
Ability to solve practical problems and deal with a variety of variables in a situation
Basic computer knowledge and ability to learn
A good driving record with valid driver’s license
Experience in field service
Experience in sales and customer service

Work with Customers to provide accurate and suitable products and services to meet their needs
Follow up on leads provided and look for new opportunities, looking for ways to generate business and new leads
Work with the Team Leader and Service Manager to achieve sales goals
Follow up on all pending Service Quotes in a set time frame
Provide some technical training to Service Technicians
Manage and order shop and truck materials as needed
Assist in Customer job scheduling and project management
Provide the best Vortex experience as possible
Build valuable relationships with all Customers, including key accounts
Promote Vortex positively at all times

No preferred qualifications provided.