Service Advisor
| Company | Gurley Leep Automotive Family |
|---|---|
| Location | Davenport, IA, USA |
| Salary | $38286 – $100000 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior, Mid Level |
Requirements
- Minimum 2 years of Service Advisor experience
- A positive outgoing team player who is focused on providing above-industry-standard customer service.
- The ability to multi-task and be meticulous in a fast-paced work environment.
- Effective communication & organizational skills
- Possess an acceptable driving record with a valid driver’s license.
Responsibilities
- Greet customers, understand their service requirements, and provide a warm and welcoming experience.
- Consult with customers to assess their vehicle’s needs, provide service recommendations, and explain repair options.
- Prepare accurate cost estimates for repairs and provide transparent quotes to customers.
- Schedule service appointments and ensure efficient allocation of resources in the service department.
- Keep customers informed about the progress of their vehicle repairs and address any questions or concerns.
- Verify completed work meets our high-quality standards and discuss the repairs with customers upon pickup.
- Maintain accurate service records, including invoices and repair orders.
- Ensure customer satisfaction by addressing any issues promptly and professionally.
Preferred Qualifications
-
No preferred qualifications provided.