Service Account Lead Sr Manager

Company	Accenture
Location	Boston, MA, USA, Seattle, WA, USA, Houston, TX, USA, Des Moines, IA, USA, Nashville, TN, USA, San Francisco, CA, USA, Austin, TX, USA, Detroit, MI, USA, Cleveland, OH, USA, Bentonville, AR, USA, Los Angeles, CA, USA, Miami, FL, USA, Morristown, NJ, USA, Dallas, TX, USA, Raleigh, NC, USA, Philadelphia, PA, USA, Chicago, IL, USA, Charlotte, NC, USA, St. Louis, MO, USA, Arlington, VA, USA, Milwaukee, WI, USA, Carmel, IN, USA, Beaverton, OR, USA, Pittsburgh, PA, USA, Sacramento, CA, USA, Albany, NY, USA, Scottsdale, AZ, USA, Columbus, OH, USA, Hartford, CT, USA, Oklahoma City, OK, USA, New York, NY, USA, Minneapolis, MN, USA, Denver, CO, USA, Mountain View, CA, USA, Atlanta, GA, USA, San Diego, CA, USA, St. Petersburg, FL, USA, Cincinnati, OH, USA, Overland Park, KS, USA
Salary	$122700 – $338300
Type	Full-Time
Degrees	Bachelor’s, MBA
Experience Level	Senior

7+ years experience in education consulting or public service consulting
Minimum 7 years of digital marketing agency consulting or client-side experience managing or government experience managing complex relationships and delivering multi-channel experiences
Minimum 5 years working in a matrix team environment

Expands existing programs and/or generates innovative programs by leveraging client relationships, client feedback, program measurement, new products/services, or unmet needs
Leads the development of new or renewal contracts through collaboration with subject matter advisors, solution architects and pricing team members
Strategically align with client on program objectives
Manages internal and external processes, assesses resources, and ensures strategic, creative, and program delivery output is to the highest quality
Interfaces with clients, senior Accenture management, cross functional internal teams to ensure projects are on target with objectives, budget, and schedule. Intercedes between client and team for issues related to changes in project scope, budget, or strategic creative direction
Works with Client Account Leads where appropriate to ensure project aligns to greater account objectives and supports targets set for the year
Collaborates across Accenture Song and Accenture to generate value creation opportunities for our clients which utilize Accenture’s unique set of integrated capabilities
Able to lead key business development initiatives for the account, but also across the broader account portfolio for Accenture Song
Consistent student of the industry, the marketplace, culture, and consumer trends to identify opportunities and help keep clients and colleagues at the forefront of industry developments

Solid understanding of significant process change, technology implementations, process outsourcing, and technology outsourcing in creative, marketing, recruiting & admissions, student success, advancement, citizen service delivery, production processes, or customer success, across channels
Experience building client relationships and originating new opportunities
Experience accomplishing transformation in a multi-stakeholder environment
Strong ability to understand insights and turn them into strategic plans and roadmaps
Ability to independently manage multiple projects simultaneously
Ability to inspire and lead teams by setting forth a vision for the account
Ability to mentor and development talent
Ability to negotiate SOWs on behalf of Accenture Song and manage scope with Client
Core sales consulting skills including: Executive & Digital Leadership Workshop facilitation, Client interviews/focus groups, Run end-to-end sales cycles (origination -> solution -> close), Have a detailed understanding of the MarTech stack or CRM and how to use it, in particular the platform and industry verticalized technologies that support higher education or government
Experience working with & jointly going to market with strategic vendors (software/channel/technology)
Bachelor’s degree, MBA