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Service Account Assistant

Service Account Assistant

CompanyAlphabe Insight
LocationBoston, MA, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
DegreesBachelor’s, Associate’s
Experience LevelJunior

Requirements

  • Associate’s degree or higher in Business, Communications, or a related field
  • 1–2 years of experience in administrative support, customer service, or account assistance
  • Strong organizational and multitasking skills
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • Detail-oriented with a proactive approach to tasks

Responsibilities

  • Assist in managing client service accounts and maintaining accurate records
  • Coordinate and schedule meetings, follow-ups, and documentation
  • Support account managers in handling customer inquiries and service needs
  • Monitor project progress and help ensure timely delivery of services
  • Maintain internal systems with updated client and service information
  • Collaborate with internal teams to ensure service standards are met

Preferred Qualifications

    No preferred qualifications provided.