Posted in

Server-Summer

Server-Summer

CompanyCrystal Mountain
LocationAuburn, WA, USA
Salary$16.5 – $16.5
TypeFull-Time
Degrees
Experience LevelJunior, Mid Level

Requirements

  • Must hold a valid M.A.S.T. Class 12 or 13 Permit (Washington state serving license)
  • Must hold a valid Washington Food Worker Card (Health & Food Safety)
  • Minimum 2 years professional experience in Food and Beverage
  • Basic knowledge of P.O.S. systems.

Responsibilities

  • Set up for daily service including dishware, glassware, silverware, linens and other amenities according to daily procedures and Restaurant General Manager’s direction.
  • Serve food & alcohol within the laws of the Washington State Liquor & Cannabis Board and Washington State Health Department.
  • Clean equipment and serving utensils, as well as maintaining clean tables and server stations.
  • Stock supplies & prepare backups as appropriate.
  • Establish pre-function side work to be performed and make sure all equipment is accounted for and in good condition, notifying Restaurant General Manager of any issues.
  • Use and understand Points of Sale.
  • Know the menu that is to be served and be able to explain the major ingredients, preparation methods for each item to be served, and pairings as appropriate.
  • Promote and maintain the highest level of customer service to all guests by anticipating the needs of our guests.
  • Serve and bus courses in a timely manner, checking in with your tables often.
  • Determine when a guest should not be served additional alcoholic beverages in accordance with Washington State Liquor & Cannabis board.
  • Resolve guest complaints within scope of authority; otherwise refer the matter to management. Notify supervisor of all unusual events, circumstances, missing items or alleged thefts.
  • Assist in resetting tables during and after service.
  • Attend all staff meetings as required by management.
  • Protects the organization, the members and the guests by adhering to all safety, sanitation, food preparation, food storage and alcohol beverage control policies; including but not limited to Washington State Health, Liquor Department regulations, and the Center for Disease Control.
  • Develop and maintain an organizational culture, values and reputation with staff, and guests.
  • Ensure a positive, harmonious, compliant and cooperative work environment.
  • Act as a representative of Crystal Mountain with guests & community members.
  • Abide by all Crystal Mountain employment guidelines.

Preferred Qualifications

    No preferred qualifications provided.